If you have any additional questions, please feel free to contact us at support@equilabapp.com. We're always here to help.
Galaxy S9 / S10 and newer
Battery optimization for these devices is turned on by default, which can often result in interrupted trainings. Additionally, the settings may revert back to their defaults after such events as installing the latest Android operating system - which will require you to edit the settings again. Below is a walkthrough screenshots for Galaxy S10. This
Sleeping apps
The "Sleeping apps" menu is the control center for Samsung’s app killing settings. Take the steps below (be sure to follow them carefully) to prevent Equilab from being killed while riding and thus to avoid interrupted tracking.
- Disable Put unused apps to sleep
- Disable Auto-disable unused apps
- Remove Equilab from the list of sleeping apps
- Disable background restrictions for Equilab
- From your device's Settings menu, select "Device care"
Galaxy S8 (j6ltedx) and older
With the introduction of their flagship Galaxy S8 (and with some earlier experiments), Samsung has introduced a flawed attempt at prolonging battery life called App power monitor.
For your apps to work correctly, please whitelist them in App power monitor.
How to do it:
Open the Settings > Device maintenance > Battery and at the bottom you’ll see a list of your most frequently used apps. You can manage apps individually or in a group by selecting them then tapping the big Save power button. Apps that are sleeping will appear in the Sleeping apps list at the bottom (tap it to expand the list). Scrolling further — all the way to the very bottom — and you’ll find Unmonitored apps. These are apps that you specifically want to exclude (white list) from App power monitor evil reach.
When inside the Unmonitored apps menu, you can tap the 3-dot menu to add or delete apps from the list. Rather than bothering with any of that, you can just turn off the App power monitor feature completely as it has little-to-no impact on battery life and only serves to handicap the normal functioning of your Galaxy phone.
It’s excessive and in some cases downright misleading, using scare tactics to keep you reliant on Samsung’s software when other Android devices get by just fine without it.
On other Samsung phones, the path may look like this:
Phone settings > Applications > select three dot menu (top right corner) > Special Access > Optimize Battery usage > Find your app on the list and make sure that it is not selected.
NOTE: If you enable Edge Lighting for your app, then the app will not be able to wake up your screen. To allow your app to wake up your screen, please remove it from the Edge Lighting applications list.
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