Account and Login (5)
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My trainings/rides or horses have disappeared
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How to change the email address for my account
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How to reset your password
Gaits (Detection) (8)
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How Equilab detects gaits
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How to edit your horse's gaits from a ride
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The turns are not registering correctly
GPS Tracking (Distance/Path/Speed) (6)
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The GPS is inaccurate (wrong distance and/or path)
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The distance is always slightly off for my trainings
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The distance got shorter when I stopped a training
Premium Subscription (4)
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How to cancel an Equilab Premium subscription
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Redeeming discounts for Equilab Premium
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Subscription payment information
Safety Tracking (4)
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How to let people track your ride (in real-time)
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How to Use Posture Coach
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How to Use the Audio Coach Feature
Sharing and Co-riders (5)
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Trainings are not synced between my co-rider and I
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How to share your horse with co-riders and team members
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Making your Trainings private vs. shared